Cancellation Policy

Get2MyCard - Digital Business Card Platform

Note: "Get2MyCard" is a brand name of KK Marketing. All orders and cancellations are handled by KK Marketing.

Effective Date: January 12, 2026

Scope: This policy applies to all orders regardless of payment method.

1. Digital Service Cancellation

Important: Digital services are delivered instantly. Once accessed/used, cancellation is generally not possible.

1.1 When Cancellation is Allowed

Technical failure preventing service access
Duplicate payment for same service
Cancellation request within 1 hour of purchase (if service not used)
Service unavailable due to our technical issues

1.2 When Cancellation is Not Allowed

After creating/accessing your digital card
After using premium features
Change of mind after service delivery
Not satisfied with design/templates

2. Physical NFC Card Cancellation

2.1 Cancellation Timeframe

Within 24 hours: Full cancellation with refund
24-48 hours: May incur processing fees
After 48 hours: Cannot cancel (in production)
After dispatch: Cannot cancel (in transit)

3. How to Cancel

3.1 Cancellation Methods

Email: cancel@get2mycard.com
Include: Order ID, Registered Email, Reason
We'll confirm within 24 hours

3.2 Refund After Cancellation

Refunds processed to original payment method
Digital services: 5-7 business days
Physical products: 7-10 business days
Bank processing may take additional 2-3 days

Refund Method: All refunds go back to the original payment source used during purchase.

Contact Information

Get2MyCard Cancellation Support

Email: contact@get2mycard.com

Response: Within 24 hours

Hours: Monday-Friday, 10 AM - 6 PM IST