Refund Policy

Get2MyCard - Digital Business Card Platform

Note: "Get2MyCard" is a brand name of KK Marketing. All payments and refunds are processed by KK Marketing.

Effective Date: January 12, 2026

Scope: This policy applies to all payments made through any payment method including Credit/Debit Cards, Net Banking, UPI, QR Codes, Wallets, etc.

1. General Refund Policy

1.1 Eligible for Refund

Duplicate Payments: Same order charged twice
Technical Errors: Payment deducted but service not activated
Service Issues: Paid service not working due to our fault
Physical Products: Cancelled before dispatch (within 24 hours)
Fraudulent Transactions: Unauthorized payments reported timely

1.2 Not Eligible for Refund

Change of mind after digital service delivery
Not satisfied with design/templates after purchase
Physical products already shipped/dispatched
Delayed delivery (covered under shipping policy)
Refund requests after 7 days of payment

2. Refund Process

2.1 How to Request Refund

Email to: contact@get2mycard.com
Subject: "Refund Request - [Your Order ID]"
Include: Order ID, Payment Method, Transaction ID
Provide reason for refund request
Attach payment proof (screenshot/receipt)

2.2 Refund Timeline

Request Review: 1-2 business days
Refund Initiation: 3-5 business days after approval
Amount Credit: 3-10 business days depending on payment method

3. Refund Method

Important: All refunds are processed back to the original payment source used during purchase.

3.1 Payment Method Specifics

Credit/Debit Cards: Refunded to same card
Net Banking: Refunded to same bank account
UPI: Refunded to same UPI ID
QR Payments: Refunded to linked account
Wallets: Refunded to same wallet

Note: Refund time varies by payment method and bank processing times.

4. Contact Information

Get2MyCard Refund Department (KK Marketing)

Email: contact@get2mycard.com

Phone: +919650914763

Hours: Monday-Friday, 10 AM - 6 PM IST